Collections Specialist

Job Summary

Working remotely with occasional in-office visits, the full-time Collections Specialist will manage client onboarding, process payments, and generate financial reports while collaborating closely with attorneys and billing professionals.

Key responsibilities

• Assist in gathering financial documentation and creating new client profiles for onboarding
• Handle credit card transactions, verify payment entries, and research discrepancies
• Run and analyze reports related to outstanding balances and collections activities

Required qualifications

• High school diploma or GED; Associate's degree preferred
• Minimum of 5 years of experience in collections or accounts receivable within a professional accounting role
• Prior billing and collections experience in a law firm environment
• Intermediate-level skills in MS Word and Excel; familiarity with accounting tools like Aderant and Chrome River preferred
• Strong verbal and written communication skills for professional interactions under deadline pressure