Collections Specialist

Job Summary

Supporting a newly expanded business unit, the full-time remote Collections Specialist will manage client onboarding, process payments, generate reports, and assist in account administration while collaborating with attorneys and accounting managers.

Key responsibilities

• Assist in client onboarding by gathering financial documentation and creating new client profiles
• Process payments, verify entries, and research discrepancies in coordination with internal teams and clients
• Generate and analyze reports on outstanding balances and financial transactions to provide insights for leadership

Required qualifications

• High school diploma or GED (Associate's degree preferred) with a minimum of 5 years of experience in accounting focused on collections or financial administration
• Prior billing and collections experience specifically within a law firm environment
• Intermediate-level skills in MS Word and Excel, with familiarity in accounting tools like Aderant, Chrome River, Workday, PayPal, or ARCS
• Strong verbal and written communication skills for professional interactions under deadline pressure