Collections Specialist

Job Summary

Supporting a rapidly growing business unit, the full-time remote Collections Specialist will manage client onboarding, payment processing, and report generation while collaborating closely with attorneys and accounting managers.

Key responsibilities

• Assist in client onboarding by gathering financial documentation and ensuring compliance with procedures
• Handle payment processing, verify transactions, and research discrepancies in coordination with internal teams and clients
• Generate and analyze reports on outstanding balances and collections activities to provide insights for leadership

Required qualifications

• High school diploma or GED (Associate's degree preferred) with a minimum of 5 years of experience in collections or financial administration
• Prior billing and collections experience specifically within a law firm environment
• Intermediate proficiency in MS Word and Excel, with familiarity in accounting tools like Aderant and Chrome River preferred
• Strong verbal and written communication skills for professional interactions with partners and clients