Collections Specialist

Job Summary

To support timely reimbursement and patient care, the full-time Collections Specialist will manage insurance claims follow-up, minimize delinquent payer accounts, and collaborate with internal teams to resolve claim issues, primarily working onsite in Overland Park, KS with potential for hybrid eligibility after six months.

Key responsibilities

• Follow up on submitted insurance claims to ensure correct and timely payment
• Monitor and manage assigned payer accounts to minimize delinquent balances
• Investigate denials, underpayments, and unpaid balances, determining appropriate resolution paths

Required qualifications

• High school diploma or GED
• Minimum of three (3) years of experience in collections related activities
• Experience providing customer service to internal and external stakeholders
• Basic proficiency with Microsoft Office (Word, Excel, PowerPoint)