Collections Specialist

Job Summary

To support the revenue cycle department, the full-time PFS Collection Specialist will manage the collection of commercial, government, and patient balances, ensuring maximum reimbursement by following approved processes and procedures while working remotely.

Key responsibilities

• Follows up on claims and denials to maximize reimbursement for services provided
• Monitors outstanding account balances and reviews accounts receivable activities to determine next steps in the collection process
• Generates necessary paperwork, investigates denied claims, and responds to inquiries from patients and payors

Required qualifications

• High school diploma or GED required
• Prior work experience in a medical office setting preferred
• Computer proficiency and experience in windows-based technologies
• Ability to handle confidential and sensitive information discreetly
• Strong organizational and time management skills