Collections Specialist

Job Summary

To support the accounting department, the full-time Collections Specialist will manage the collection of overdue payments from customers, resolve billing issues, and collaborate with various departments to ensure accurate invoicing in a remote work environment.

Key responsibilities

• Work with customers to resolve payment delays and build rapport for timely collections
• Collaborate with other departments to ensure accurate and efficient billing processes
• Research and resolve disputed charges while communicating customer balances to the Collections Supervisor

Required qualifications

• Minimum high school diploma or GED
• At least 2 years of experience in collections, preferably in the transportation industry
• Proficiency in MS Word, Excel, and Outlook
• Dependable and able to work independently
• Knowledge of credit and collections practices