Collections Specialist

Job Summary

A company is looking for a Collections Specialist for a full-time remote position.

Key Responsibilities:

• Contact customers with outstanding balances by telephone in a professional and understanding manner
• Research discrepancies, calculate prorated balances, and overcome obstacles/objections for payment
• Process payments, record payment arrangements, review account adjustments, and support the Collections Department

Qualifications:

• High School Diploma (or GED) required, college degree a plus
• Minimum 1 year of collections or relevant customer-facing experience
• Strong telephone communication and verbal negotiation skills
• Ability to work independently and cooperatively as part of a team
• Knowledge in Microsoft Office (Excel, Word, etc.)