Collections Specialist - NC Licensed

Job Summary

A company is looking for a Remote Account Representative.

Key Responsibilities

• Provide exceptional customer service while accurately recording client information
• Assist with account resolution by communicating account details and establishing payment arrangements
• Handle high volumes of inbound and outbound calls while maintaining documentation on a computerized system

Required Qualifications

• High school diploma or equivalent
• Minimum of 1 year experience in a call center environment focused on customer service, billing, or collections
• Basic knowledge of medical terminology
• Proven track record of strong negotiation and troubleshooting skills
• Must reside in specific states including FL, GA, MO, NE, NC, SC, TN, TX, or VA