Collections Support Specialist

Job Summary

A company is looking for a Collection Support 2.

Key Responsibilities

• Contact customers with delinquent accounts to negotiate payments and assist with repayment options
• Manage multiple portfolios while applying industry knowledge and departmental policies to make collection decisions
• Document accounts appropriately and participate in ongoing education and special projects

Required Qualifications

• Bachelor's Degree or equivalent work experience of 1-2 years in a related field
• Working knowledge of FDCPA and applicable Federal laws
• Basic accounting knowledge and familiarity with Excel/Access
• Self-motivated with the ability to work productively in a dynamic environment
• Basic Skip Tracing knowledge and must pass a successful background investigation