Collections Team Lead

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Reviewed: Sun, Oct 01, 2023

Job Category: Financial

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Collections Team Lead.

Key Responsibilities:

Handle personal queue and make necessary calls to accounts
Monitor calls, provide feedback to team members, and handle escalated calls
Manage team productivity, develop trainings, and assist the Collections Manager

Required Qualifications:

Minimum 1 year experience in Customer Service or Collections
Proficient in relevant Servicing platforms
Subject Matter Expert in policies, procedures, and compliance
Impeccable compliance history
Strong customer service and de-escalation skills

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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