Colorado Contact Center Associate

Job Summary

A company is looking for a Contact Center Rep Associate.

Key Responsibilities

• Perform patient registration and scheduling functions, including obtaining insurance and demographic information
• Verify referral or insurance authorization and explain financial requirements to patients
• Facilitate communication services for diverse patient needs and collaborate with staff to enhance patient experience

Required Qualifications

• High School diploma or GED required; Bachelor's degree preferred
• Ability to work in a fast-paced environment with minimal supervision
• Critical thinking skills and decisive judgment are essential
• Entry-level position suitable for all agents
• Must reside in Colorado for this remote eligible position