Colorado Licensed Administrative Assistant II

Job Summary

Providing exceptional customer service in a remote capacity, the full-time Colorado Licensed Administrative Assistant II will manage data entry, assist customers with driver-related inquiries, and clarify motor vehicle statutes while ensuring accurate documentation and record maintenance.

Key responsibilities:

• Perform data entry into databases and spreadsheets accurately
• Provide customer service via telephone and in-person to external stakeholders
• Research and update driver records while advising customers on requirements and procedures

Required qualifications:

• Two years of relevant experience in general clerical and/or call center customer service work
• Proficiency in using Microsoft Office programs and general office equipment
• Experience in handling sensitive information and maintaining confidentiality
• Ability to translate and clarify motor vehicle statutes and administrative procedures
• High school diploma or equivalent; relevant education may substitute for experience