Colorado Licensed Administrative Assistant II

Job Summary

Providing essential support in a remote capacity, the full-time Colorado Licensed Administrative Assistant II will manage customer service interactions, perform data entry, and assist with driver record inquiries for the Driver Services Call Center.

Key responsibilities

• Conduct data entry into databases and spreadsheets while ensuring accuracy
• Deliver customer service via telephone and in-person, addressing inquiries related to motor vehicle statutes and procedures
• Research and update driver records, advising customers on documentation and testing requirements

Required qualifications

• Two years of relevant experience in general clerical and/or call center customer service work
• Proficiency in using office equipment and software, including Microsoft Office and Google Apps
• Ability to handle sensitive information with confidentiality
• Experience in data entry and maintaining accurate records
• Education in Business Administration, Accounting, Public Administration, or a related field may substitute for experience