Colorado Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support customer needs in a remote environment.

Key Responsibilities

• Handle inbound calls to assist customers with inquiries related to insurance policies, coverage, and billing
• Provide information on products and services while ensuring customers receive appropriate insurance coverage
• Support customers in filing claims and demonstrate empathy during their claims process

Required Qualifications

• A minimum of two years relevant work experience or two years of post-secondary education
• Property & Casualty license required for sales roles, with training available for unlicensed candidates
• Ability to navigate multiple computer systems effectively
• Experience in customer service is preferred
• Must have a designated workspace and high-speed internet for remote work