Colorado Licensed Customer Success Consultant

Job Summary

A company is looking for a Customer Success Consultant to manage and service clients in a client-facing role.

Key Responsibilities

• Build and maintain trusting relationships with clients and oversee their ongoing use of the platform
• Lead communications during the implementation process and provide strategic guidance for client transitions
• Provide ongoing support, identify execution risks, and drive efficiencies to enhance market adoption

Required Qualifications

• Bachelor's degree strongly preferred
• Pharmacy Technician license preferred
• 3+ years of experience working with complex clients in a Pharmacy Benefits Manager (PBM) or Health Plan
• 2+ years in retail pharmacy or pharmacy operations
• 1+ years in a customer success, business analyst, or product manager role