Colorado Licensed Telephonic Care Navigator

Job Summary

A company is looking for a Telephonic Care Navigator to provide telephonic outreach and support to members.

Key Responsibilities:

• Conducts telephonic outreach to members, educating them on care gaps and scheduling appointments
• Links members to community resources addressing social determinants of health
• Maintains confidentiality of health information and meets quality and performance metrics

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 1+ years of healthcare, insurance, or community outreach experience
• 1+ years of call center or telephonic customer service experience
• Experience using Microsoft Office applications (Word, Excel, Outlook)