Colorado Licensed Training Manager

Job Summary

A company is looking for a Training Manager who will play a pivotal role in onboarding new employees and supporting the ongoing development of the Sales, Service, and Claims teams.

Key Responsibilities

• Lead and facilitate training programs for new hires and existing team members across Sales, Retention, and Claims
• Deliver tailored training sessions virtually and in-person, ensuring understanding of policies and procedures
• Track training progress, develop training materials, and review customer interactions to identify coaching opportunities

Required Qualifications

• Proven experience delivering training in a professional setting
• Strong presentation and facilitation skills
• Proficiency in CRM systems, Excel, PowerPoint, and SharePoint
• Minimum of 2 years of frontline experience within the relevant department
• Self-motivated with the ability to work independently with minimal supervision