Colorado Telephonic Care Navigator

Job Summary

A company is looking for a Telephonic Care Navigator.

Key Responsibilities

• Completes telephonic outreach to members and assists with scheduling provider appointments
• Educates members on gaps in care and links them to community resources
• Maintains confidentiality of health information and meets performance metrics

Required Qualifications

• High School Diploma / GED or equivalent work experience
• At least 1 year of call center or telephonic customer service experience
• 1 year of professional experience in an office setting using telephone and computer
• 1 year of experience in healthcare, insurance, or social work/community outreach
• Ability to work full-time and attend a 3-week training period without time off