Command Center Analyst

Job Summary

A company is looking for a Command Center Analyst to maintain high site availability and ensure a positive customer experience.

Key Responsibilities

• Provide frontline technical support for complex cloud infrastructure and systems
• Analyze data from monitoring tools and respond to patterns or anomalies
• Collaborate with development teams to improve issue detection and resolution times

Required Qualifications

• 2+ years in a high-availability production environment
• 2+ years managing AWS technologies and services
• 2+ years in an enterprise-level NOC or Command Center environment
• Experience with scripting and automation in languages like Python or Bash
• Understanding of TCP/IP networking technologies and troubleshooting techniques