Commercial Account Manager

Job Summary

Owning retention and growth across a portfolio of existing customers, the full-time Commercial Account Manager will drive renewals, upsell opportunities, and strategic account growth while working remotely or in a hybrid capacity.

Key responsibilities

• Manage retention, renewals, and growth for a portfolio of existing customers
• Build strong relationships with key stakeholders and decision-makers
• Lead renewal negotiations and strategic account planning tied to customer priorities

Required qualifications

• 5+ years in account management or similar roles with direct revenue ownership
• Experience in subscription-based SaaS or recurring-revenue environments
• Proven track record of renewing, retaining, and growing revenue within existing accounts
• Demonstrated ability to create pipeline and generate new opportunities
• Strong commercial judgment and problem-solving skills