Commercial Account Manager

Job Summary

A company is looking for a Commercial Account Manager to oversee retention and growth across existing customer portfolios.

Key Responsibilities

• Own retention, renewals, and growth across a portfolio of existing customers
• Build strong relationships with key stakeholders and decision-makers
• Drive upsell, cross-sell, and expansion opportunities within existing accounts

Required Qualifications

• 5+ years in account management or similar roles with direct revenue ownership
• Experience in subscription-based SaaS or recurring-revenue environments preferred
• Demonstrated success in owning renewals, upsells, and expansion within existing accounts
• Strong commercial judgment and problem-solving ability
• Proven ability to build executive-level relationships across complex organizations