Commercial Account Manager

Job Summary

A company is looking for a Commercial Account Manager to manage customer retention and growth.

Key Responsibilities

• Own retention, renewals, and growth across a portfolio of existing customers
• Drive upsell, cross-sell, and expansion opportunities within existing accounts
• Lead renewal and commercial conversations, including pricing, terms, and negotiation

Required Qualifications

• 5+ years in account management, account executive, renewals, or similar roles with direct revenue ownership
• Experience in subscription-based SaaS or other recurring-revenue environments
• Demonstrated success in renewing, upselling, and expanding within an existing book of business
• Proven ability to build executive-level relationships across complex organizations
• Highly self-motivated and organized, with a proven ability to manage multiple priorities