Commercial Account Manager

Job Summary

Driving account growth and product adoption, the full-time remote Commercial Account Manager will manage relationships with 150-200 commercial customers, focusing on retention, expansion, and strategic conversations to enhance customer engagement.

Key responsibilities

• Build and nurture strong relationships with high-value commercial customers to manage account health and needs
• Lead Executive Business Reviews to identify growth opportunities and collaborate on strategies with clients
• Execute successful launches of the Ramp platform in partnership with Account Executives and Customer Success teams

Required qualifications

• Minimum 3 years of new business sales or account management experience in a B2B organization
• Ability to anticipate customers' needs and identify growth opportunities across various accounts
• Familiarity with basic sales tools and common metrics
• High adaptability and understanding of change within a startup environment
• Organizational, project management, and time management skills