Commercial Card Operations Leader

Job Summary

Commercial Card Operations Leader oversees the end-to-end strategy and execution of client onboarding and operational risk management for a full-time remote position, ensuring high-quality client experiences and driving revenue acceleration.

Key Responsibilities

• Lead complex client implementations and ensure high-quality onboarding experiences
• Partner with Product Management to operationalize new products and manage fintech initiatives
• Manage pipeline execution to resolve stalled deals and achieve high deal completion ratios

Required Qualifications

• Bachelor's degree with a minimum of 7 years relevant experience, or 11 years combined higher education and/or work experience including 3 years relevant experience in lieu of a degree
• Minimum of 9 years supervisory or operations experience
• Strong expertise in operational risk management and governance
• Experience in managing audit engagements with effective ratings
• Demonstrated ability to drive client satisfaction and adoption