Commercial Card Services CSR

Job Summary

A company is looking for a Commercial Card Services Customer Service Representative.

Key Responsibilities

• Answer telephones and respond to basic customer inquiries
• Process calls to meet or exceed service level agreements (SLAs)
• Record calls and update account history with inquiry results

Required Qualifications

• High school diploma or G.E.D
• Two or more years of customer service and telephone experience
• Experience in commercial credit card support or fraud monitoring
• Experience handling sensitive information
• Call center experience is required