Commercial Customer Marketing Manager

Job Summary

To drive product adoption and secure long-term renewals, the full-time Commercial Customer Marketing Manager will design and execute a comprehensive global engagement strategy, collaborating with sales teams and partners while working remotely.

Key responsibilities

• Design and implement a global marketing strategy to enhance customer engagement and increase product adoption
• Collaborate with partner marketing teams to activate the global distributor and reseller community, capturing customer success stories
• Build and nurture persona-based peer communities for key commercial stakeholders, ensuring targeted campaign orchestration

Required qualifications

• 12+ years of experience in B2B customer marketing or campaign strategy, preferably in global enterprise technology or SaaS
• Demonstrated experience working with channel partner marketing teams and managing persona-based communities
• Familiarity with enterprise marketing automation and CRM ecosystems, particularly Eloqua and Oracle Engagement Cloud
• Strong program management skills with a track record of leading cross-functional initiatives
• Bachelor's degree in Marketing, Communications, Business, or a related field (or equivalent practical experience)