Commercial Customer Service Trainee

Job Summary

A company is looking for a Commercial Customer Service Trainee.

Key Responsibilities

• Receiving, investigating, and resolving customer inquiries in a timely manner
• Handling customer service inquiries via telephone and other communication channels
• Documenting all customer communication clearly

Required Qualifications

• High School Diploma or equivalent
• 1 year of experience in a customer service support role
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Must be able to pass required testing
• Flexibility to work rotating schedules and overtime as required