Commercial Operations Manager

Job Summary

To drive commercial operations and risk management initiatives, the full-time remote Commercial Operations Manager will manage contract negotiations, assess commercial risks, and ensure compliance with established policies throughout the deal lifecycle.

Key responsibilities

• Review and negotiate customer terms and conditions, ensuring an acceptable risk profile
• Lead the contractual schemes and engage with stakeholders to develop risk management strategies
• Support ITO teams by applying KPIs and proposing mitigation strategies based on analysis and feedback

Required qualifications

• Bachelor's degree in business, Finance, Legal, Engineering, or related area
• Minimum of 5 years of experience in Commercial Operations, Contract Management, or related roles
• Strong contractual and negotiation skills
• Fluency in English, French, and Arabic
• Experience with CRM systems, particularly Salesforce