Commercial Service Specialist

Job Summary

A company is looking for a Commercial Service Specialist to manage day-to-day operations and service of commercial banking clients.

Key Responsibilities

• Serve as the primary point of contact for commercial clients to support their servicing needs
• Develop relationships with clients to identify solutions and improve their experience
• Collaborate with internal teams to ensure client needs are met and issues are resolved

Required Qualifications

• High school education or equivalent with 3+ years of customer service experience, preferably in banking or financial services
• Ability to work independently and in team environments
• Flexibility to multi-task in a fast-paced environment
• Strong organizational and time management skills
• Disciplined self-motivation with resolution-based problem-solving abilities