Commercial Service Specialist

Job Summary

A company is looking for a Commercial Service Specialist to support and manage day-to-day operations and service for commercial banking clients.

Key Responsibilities

• Serve as the primary point of contact for commercial clients to support day-to-day servicing needs
• Develop relationships with clients to proactively identify solutions and improve their experience
• Collaborate with internal teams to ensure client needs are met and problems are resolved efficiently

Required Qualifications

• High school education or equivalent with 3+ years of customer service experience, preferably in banking or financial services
• Ability to work independently and in team environments
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Disciplined self-motivation and effective time management skills
• Good interpersonal skills for networking with other internal areas