Commercial Underwriter Associate

Job Summary

Serving as the primary point of contact for insureds and lienholders, the full-time Commercial Underwriter Associate will provide superior customer service, handle policy-related inquiries, and process high-volume policy change requests in a remote or office environment.

Key responsibilities

• Effectively manage incoming calls and follow-up inquiries, addressing customer requests and concerns professionally
• Research policy information and exercise underwriting authority while escalating risks beyond designated limits
• Assist with billing, compliance guidelines, and premium discrepancies, ensuring timely processing of policy changes

Required qualifications

• One (1) year or more of related Property & Casualty experience
• High School diploma or equivalent; Associate's degree preferred
• Strong computer skills, including proficiency in typing, spreadsheets, and CRM applications
• Ability to thrive in a fast-paced, high-volume call center environment
• Bilingual English/Spanish preferred