Commission Analyst

Job Summary

To support commission operations, the full-time remote Commission Analyst will administer day-to-day processes in CaptivateIQ, investigate inquiries from stakeholders, and assist with payroll activities while ensuring accuracy and timely follow-through.

Key responsibilities:

• Administer day-to-day commission operations in CaptivateIQ, maintaining workflows and ensuring accurate processing of plans and payouts
• Investigate and respond to commission inquiries from internal stakeholders with clear documentation and timely follow-through
• Support monthly, quarterly, and ad hoc commission calculations and reconciliations for payroll submissions

Required qualifications:

• 4+ years of experience in sales incentive compensation or commission operations
• Experience with enterprise-level platforms such as CaptivateIQ, Xactly, or Salesforce, with a preference for CaptivateIQ experience
• Ability to manually calculate commissions and validate payouts
• Effective communication skills in a remote work environment, collaborating across global time zones
• Adaptability to shifting priorities and tight deadlines related to commission inquiries