Communication Center Assistant

Job Summary

A company is looking for a Communication Center Assistant for Admissions as a Work Study position.

Key Responsibilities

• Answer incoming phone calls and reply to emails from prospective students
• Assist with appointment booking issues, including reschedules and cancellations
• Participate in weekly meetings for training and updates

Required Qualifications

• Strong experience working with Google Suite
• Strong experience in a customer service setting
• Some experience with data management platforms
• Ability to work hours during a 9-5 PM PST window
• Must have own laptop and Wi-Fi to work remotely