Communications Governance Administrator

Job Summary

A company is looking for a Communications Governance Administrator to support the communications process within the mortgage servicing division.

Key Responsibilities

• Draft and review customer-facing communication pieces to ensure compliance with regulations and company policies
• Identify areas for improvement in communication processes and propose cost-effective solutions
• Engage with legal counsel and collaborate with technology partners to optimize compliance solutions

Required Qualifications

• Bachelor's degree in Business Administration, Finance, Communication, or equivalent experience
• Five plus years of experience in mortgage servicing with a focus on compliance and communication processes
• Three plus years of experience in authoring customer-facing content
• Strong knowledge of mortgage servicing and compliance regulations
• Experience with content management tools and project management