Communications Manager

Job Summary

A company is looking for a Communications Manager to join their clinical outreach team.

Key Responsibilities

• Lead and manage omnichannel communications for member and provider audiences across various channels
• Oversee daily monitoring, quality checks, and issue resolution to ensure accuracy and compliance
• Manage deployment of client-driven and regulatory updates, ensuring timelines and compliance requirements are met

Required Qualifications

• 5+ years of experience in omnichannel communication operations or related project management
• 3+ years of experience in healthcare, PBM, or other regulated industries
• Strong experience with print communications and production workflows
• Hands-on experience with digital communication channels (email, SMS, automated voice, etc.)
• Proven ability to manage multiple complex projects simultaneously