Communications Manager

Job Summary

Seeking a strategic and collaborative Communications Manager for a full-time remote position, responsible for leading communications for a large Next Generation 9-1-1 transformation program, ensuring effective messaging across diverse stakeholders and adapting the communications plan to project needs.

Key Responsibilities

• Lead the execution and evolution of the project communications plan aligned to milestones and stakeholder needs
• Serve as the primary communications liaison between the project team and the client, coordinating messaging and escalations
• Develop clear communications for various audiences, translating complex program information into accessible messaging

Required Qualifications

• Bachelor's degree in Communications, Public Administration, Business Administration, Emergency Management, or related field (or equivalent experience)
• 7+ years of experience in public safety, emergency communications, or closely related environments
• Demonstrated experience supporting large transformation programs, preferably in government or public sector environments
• Strong understanding of the 9-1-1 system and PSAP community
• Proven ability to lead communications across complex, multi-stakeholder environments without direct authority