Communications Strategist

Job Summary

A company is looking for a Communications Strategist to join the Customer Care Communications team.

Key Responsibilities

• Develop internal and external communication strategies for complex operational initiatives
• Collaborate with business partners to create strategic communication plans for various audiences
• Track, analyze, and communicate results of communication initiatives

Required Qualifications

• Bachelor's degree or equivalent experience
• 4+ years of communications strategy experience, preferably in financial services
• Solid understanding of communication or marketing strategy
• Experience developing strategic programs that deliver measurable results
• General understanding of customer journeys and competitive trends