Community Chat Ambassador

Job Summary

A company is looking for a Community Chat Ambassador responsible for moderating and fostering engagement within the LATAM Community Chat.

Key Responsibilities

• Monitor chat conversations to ensure compliance with community rules and moderate inappropriate behavior
• Encourage player participation and resolve conflicts to maintain a welcoming environment
• Analyze chat activity and report issues to administrators while promoting events and campaigns

Required Qualifications

• High school diploma or equivalent
• Solid understanding of community guidelines and product knowledge
• Ability to assess situations and make informed decisions quickly
• Capacity to manage difficult situations professionally
• Creativity and adaptability in engagement strategies