Community Engagement Associate

Job Summary

A company is looking for a Community Engagement Associate to enhance its presence across customer and advocate-facing platforms.

Key Responsibilities

• Support day-to-day responses to customer and advocate community channels
• Collaborate with internal teams to triage escalations and ensure timely responses
• Identify recurring issues or trends and share insights with relevant teams

Required Qualifications

• 1+ years of experience in community management, internal communications, or PR
• Experience managing internal communication tools and community platforms
• Bachelor's degree in a related discipline is preferred
• A clinical background is strongly preferred
• A high level of agency and autonomy with a vision for healthcare improvement