Community Engagement Associate

Job Summary

Leading the organization's social media community engagement strategy, the full-time Associate, Community Engagement will manage audience interactions, serve as an on-camera brand voice, and analyze audience insights to enhance communication efforts, with the option to work remotely for the right candidate.

Key responsibilities

• Lead proactive engagement strategies and oversee real-time audience interaction across social platforms
• Serve as an on-camera brand voice for social content and support event coverage
• Analyze audience sentiment and translate insights into actionable messaging for various teams

Required qualifications

• Bachelor's degree preferred or equivalent professional experience
• 2-3 years of experience in social media content creation or account management
• Demonstrated experience managing community engagement at scale across multiple platforms
• Strong strategic judgment with the ability to make independent decisions in sensitive situations
• Proficiency with social media management platforms and community moderation workflows