Community Lead for ESL Learning

Job Summary

A company is looking for a Community Lead for an English Learning App and Brand, remote position.

Key Responsibilities:

• Design and implement community architecture and localized strategies for engagement
• Recruit and manage a team of community members, including content planning and support
• Oversee member support and retention efforts for paid app users

Required Qualifications:

• Experience in the ESL or language learning niche
• Proficient in evaluating and utilizing various community platforms and regional messaging apps
• Leadership experience managing remote teams or volunteers
• Strong customer support orientation with a focus on user satisfaction
• Excellent written communication skills, adaptable to different cultural contexts