Community Lead for ESL Learning

Job Summary

A company is looking for a Community Lead for an English learning app and brand, focusing on building and managing an engaging community.

Key Responsibilities:

• Develop and implement community architecture and localized strategies for user engagement
• Recruit and manage a team of community representatives and oversee content distribution
• Act as the primary support for paid app users, ensuring their success and satisfaction

Required Qualifications:

• Experience in the ESL or language learning niche
• Proficiency in evaluating and utilizing various community platforms
• Leadership experience managing remote teams or volunteers
• Strong customer support skills with a focus on user satisfaction
• Excellent writing skills with the ability to adapt communication style