Community Manager

Job Summary

A company is looking for a Community Manager Freelancer to join their team.

Key Responsibilities

• Respond to customer inquiries and feedback on social media
• Build engagement and rapport within the social platform's community while maintaining the company brand voice
• Check content for accuracy and follow established guidelines for community interaction

Required Qualifications

• Experience in social media and/or customer service is required
• Knowledge of social media trends and analytics
• Ability to manage multiple social media accounts and understand SEO and SEM best practices
• Good judgment in escalating issues when necessary
• Enjoyment in growing and being a part of online communities