Community Manager

Job Summary

A company is looking for a Community Manager to strengthen and grow their nonprofit member community.

Key Responsibilities

• Manage onboarding, support, and retention of new members
• Facilitate community engagement through content moderation and member organization
• Coordinate sponsored cohorts and collaborate with internal teams for aligned messaging

Required Qualifications

• 3-5 years of experience with nonprofit communities or membership programs
• Comfort with digital community platforms and workflow tools
• Familiarity with digital transformation and nonprofit capacity building
• Ability to balance process management with human-centered engagement
• Emotional maturity with empathy and diplomacy