Community Manager

Job Summary

A company is looking for a Community Manager who can authentically represent the brand and engage with users across various platforms.

Key Responsibilities

• Build and grow the company's organic presence on platforms like Reddit, Quora, YouTube, and TikTok
• Develop a community engagement playbook detailing when to post, reply, or remain silent
• Measure key metrics such as sentiment, share of voice, referral traffic, and LLM citation

Required Qualifications

• 3+ years of experience in community management or organic social, preferably in fintech or insurtech
• Strong understanding of SEO and LLM citation
• Ability to convey complex topics in an engaging and relatable manner
• Experience in building systems for community engagement
• Proven track record of fostering authentic online communities