Community Manager

Job Summary

Community Manager, responsible for leading day-to-day community operations for a remote, full-time position, focusing on player engagement, communication strategy, and collaboration across teams.

Key Responsibilities

• Execute and evolve community strategy across platforms, ensuring alignment with player sentiment and business priorities
• Lead community managers, set priorities, and foster a player-first approach to engagement
• Monitor player sentiment and feedback, synthesizing insights for internal stakeholders and ensuring clear communication

Required Qualifications

• 5+ years of experience in community, social, or player engagement
• Experience managing community programs for live-service games
• Strong judgment in player communication and escalation handling
• Data-informed mindset with experience using engagement and feedback signals
• Strong organizational skills to manage multiple priorities in a fast-paced environment