Community Manager

Job Summary

Managing day-to-day content publishing and community interactions, the full-time Community Manager will engage with audiences across social media platforms, track performance metrics, and identify trend opportunities while working remotely from Toronto, Canada.

Key responsibilities

• Manage content publishing across various social media platforms, including Instagram, LinkedIn, X, and YouTube
• Monitor platforms for emerging trends and manage community interactions by responding to comments and discussions
• Track performance metrics and provide insights to inform content decisions and optimize community engagement

Required qualifications

• Hands-on experience managing social media platforms and communities
• Familiarity with social media management tools, such as Sprinklr, and content management systems like WordPress
• Strong analytical skills to interpret performance data and translate it into actionable insights
• Proficiency with Gen AI tools relevant to social media management and community engagement
• Experience engaging public sector or advocacy audiences is an advantage