Community Manager

Job Summary

Enthusiastic and social-first, the remote Community Manager will engage with consumers across social media channels, manage day-to-day interactions, support social publishing activities, and help foster a positive community environment.

Key responsibilities

• Manage engagement across platforms such as Instagram, TikTok, and Facebook, responding to comments and direct messages
• Schedule and publish approved content using Nectar Social, ensuring accuracy and timely execution
• Monitor social conversations and community sentiment, sharing insights and feedback with the Organic Social team

Required qualifications

• 1-3 years of experience in community management, social media coordination, or customer engagement
• Strong written communication and copywriting skills, adaptable to brand voice
• Familiarity with major social media platforms and community management best practices
• Experience with social media management tools such as Nectar Social or similar
• Demonstrated customer empathy and professionalism in written communication