Community Manager

Job Summary

To support the day-to-day management of social communities for a leading medical aesthetics account, two Community Managers will engage with audiences across assigned social channels, ensuring compliance with brand voice and regulatory requirements on a contract basis in Los Angeles.

Key responsibilities:

• Monitor, moderate, and respond to daily social activity across assigned channels
• Manage comments, DMs, and user-generated content while maintaining the brand's tone of voice
• Identify and flag emerging trends and escalate sensitive conversations according to established protocols

Required qualifications:

• Strong hands-on experience in community management and social engagement
• Experience in regulated or brand-sensitive environments, preferably in medical aesthetics, skincare, or healthcare
• Strong understanding of social platforms and consumer behavior
• Excellent judgment in responding to sensitive situations
• Highly organized with the ability to collaborate effectively with cross-functional teams