Community Manager

Job Summary

Serving as a Digital Advisor, the temporary Community Manager (Beauty) will engage with consumers across social media platforms, providing insights and support while maintaining high response rates and consumer satisfaction in a remote capacity.

Key responsibilities

• Engage with fans and followers on social media, responding to inquiries and comments in a timely manner
• Provide insights and strategic recommendations for public channels, including social media and reviews
• Document consumer feedback and product issues to inform product improvement and content creation strategies

Required qualifications

• Bachelor's Degree
• 1-2 years of social media engagement experience
• Customer service experience with a customer-obsessed mindset
• Knowledge of major social media platforms
• Ability to work flexibly, including weekends, in a fast-paced environment